ramli88 Privacy Policy for Malaysian Players

Introduction

ramli88 respects the privacy of visitors and registered players. This Privacy Policy describes the categories of information processed by ramli88, why that processing occurs, the circumstances in which information may be disclosed and the choices available to the person concerned.

This policy applies when a person visits ramli88, registers or uses an account, contacts support, participates in casino-style entertainment or sports markets, or initiates a deposit or withdrawal. By continuing to use ramli88, a player acknowledges the data practices described here, subject to any consent that must be obtained separately under applicable law.

Scope and definitions

In this policy, personal data means information that identifies or can reasonably be linked to an individual. Processing includes collecting, recording, organising, storing, reviewing, using, disclosing, restricting and deleting information.

An account is the individual profile used to access ramli88. KYC information means identity, age, address, payment ownership or source-of-funds material requested for verification. References to a player include a visitor where the context concerns website data.

Personal data ramli88 may collect

The information processed depends on how a person interacts with ramli88. Data categories may include:

• name, date of birth, nationality and other account registration details;
• email address, residential address and support communication records;
• identity documents, photographs and age or address verification results;
• username, encrypted authentication information and account security history;
• deposits, withdrawals, balances, wagers, bonuses and transaction references;
• payment method details associated with e-wallets, banks or digital assets;
• IP address, browser, device type, operating system and session information;
• game activity, EPL or Liga Super Malaysia sports selections and account preferences;
• deposit limits, cooling-off requests and self-exclusion records; and
• fraud alerts, compliance assessments and complaint correspondence.

How information is collected

ramli88 may receive information directly when a player registers, updates account details, completes KYC, contacts support, sets a limit or makes a payment. Information may also be generated through ordinary use, including login records, game sessions, sports wagers and website security events.

Certain data may be received from banks, e-wallet providers, identity verification services, fraud prevention sources or technical service providers. For example, a transaction through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank or Hong Leong Bank may produce a confirmation, reference and account-matching result.

Purposes of data processing

ramli88 may process personal data to:

• create, administer, authenticate and protect an account;
• confirm that a player satisfies the 21+ age requirement;
• accept, settle and record casino-style games and sports wagers;
• process MYR deposits, withdrawals, refunds and account adjustments;
• complete identity, payment ownership and source-of-funds checks;
• identify fraud, account sharing, prohibited conduct or security threats;
• provide customer support and investigate complaints or disputed transactions;
• apply bonuses, loyalty benefits and account preferences where eligible;
• operate deposit limits, cooling-off periods and self-exclusion measures;
• improve website stability, navigation and mobile performance; and
• meet record-keeping, regulatory, legal or dispute-resolution obligations.

Where applicable, processing may rely on performance of the player agreement, compliance with legal obligations, legitimate operational or security interests, or consent. ramli88 will seek consent separately where the nature of processing requires it.

Identity checks and MYR payments

ramli88 may request identity documents before or after a player makes a deposit. Additional checks can be required before a withdrawal, after an account detail changes, when activity differs from an established pattern or where a transaction raises a reasonable security or compliance concern.

Payment information may include the selected method, account holder name, transaction amount, currency, time, status and reference. ramli88 generally does not require a player's complete online banking credentials. Processing windows may be affected by KYC review, bank maintenance, incomplete references or blockchain confirmations.

Cryptocurrency transactions may create publicly accessible blockchain records. A wallet address and transaction identifier can remain visible on the relevant network even after ramli88 no longer requires associated internal records.

Cookies, devices and analytics

Cookies and similar local technologies may help ramli88 maintain sessions, remember preferences, detect suspicious activity and understand website performance. Strictly necessary technologies support functions such as secure login and navigation. Other technologies may measure page use or preserve a player's chosen settings.

Browser controls may allow cookies to be restricted or deleted. Disabling essential storage can affect authentication, preference retention or other ramli88 functions. Device and session information may be compared with previous account activity to identify unusual access from Kuala Lumpur, Penang, Johor Bahru or another location.

Disclosure of personal data

ramli88 does not disclose personal information merely because it may be commercially convenient. Information may be shared with carefully selected service providers where necessary for payment processing, identity verification, website hosting, fraud prevention, customer support, game operation or secure data storage.

Recipients should receive only the information reasonably required for their function and must handle it under appropriate confidentiality and security obligations. ramli88 may also disclose data where required by law, a valid legal process, an authorised investigation or the establishment, exercise or defence of legal claims.

If the ownership or structure of the service changes, relevant information may be included in a legitimate business transfer, subject to suitable safeguards and continued protection under applicable privacy requirements.

Data retention

ramli88 retains personal data for no longer than reasonably necessary for the purpose for which it was collected, while taking account of account status, payment records, fraud prevention, self-exclusion, disputes and applicable record-keeping obligations.

Closing a ramli88 account does not always permit immediate deletion. Certain identity, financial, security and responsible gaming records may need to remain available to resolve pending matters, prevent repeated registration during self-exclusion or satisfy legal duties. Data that no longer needs to identify a person may be deleted, anonymised or securely isolated.

International processing

Some technical, verification or payment functions may involve processing outside Malaysia. Where personal data is transferred to another location, ramli88 seeks to use appropriate contractual, organisational or legal safeguards relevant to the transfer and the sensitivity of the information.

Privacy requirements can differ between countries. ramli88 remains responsible for selecting service arrangements that provide a reasonable level of protection for information processed on its behalf.